ABR shipping reviews

ABR shipping reviews

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Brutal, Never got our set of keys back!

Oct 16, 2016 by Jim

Absolutely brutal experience DO NOT USE THIS COMPANY! It took us 2 months to get our car travelling from Toronto to calgary. They left it in the shipping yard for almost 3 weeks, called shipping yard & requested that they do not release the vehicle to them, unfortunately new person at shipping yard didn't read the communication and released to the ABR. Once in Alberta the driver for ABR dropped the car off in an a random parking lot in edmonton (not Calgary) unlocked, while the driver picked up another load and went to BC. After several phone calls and emails discovered where our car was, so we drove to edmonton to get car since it had been sitting there over a week. Thank goodness we had the second set of keys because the driver had taken the main set with him to BC. Called repeatedly and emailed for our keys....we have NEVER received them. Horrible experience Horrible company complete SCAM ARTISTS, NEVER EVER USE THEM! I can't believe they are still operating.


HORRIBLE

Jul 20, 2016 by Dan Ster

A very bad experience with this company! As soon as I wired the money, they stopped answering calls, didn't prepare the paper work, nothing! They are actually brokers, using other companies to transport your vehicle. Lack of communication! STOP USING THEM!


Decent experience

Jan 26, 2016 by Soroush

Contrary to many users, to be fair, I had a relatively decent experience with ABR shipping.

Like many user, I searched online and found ABR shipping to offer the most affordable quote for shipping my car from Vancouver(BC) to Toronto(ON). At the time I didn't read the reviews (and I admit it wasn't a wise choice), but when I did so (after I dropped off my car!), I was truly shocked to read so many complaints and bad reviews. So in a state of panic, I went to my insurance company in Vancouver and boosted my plan(to include theft, collision, etc.) for the remaining three-month period, costing an additional couple of hundred dollars.

ABR is a third-part company and asked me to drop off my car at J Simons parking located in Delta (Vancouver) to be shipped via rail. I dropped off my at J Simons parking lot and was told that my car was gonna be shipped within 10-12 days. Other than the fact that the process took a bit longer than expected (about 16-17 days; which appears to be norm rather than exception with most shipping companies), I found ABR shipping to be reasonably good. They picked up the phone(the one beginning with 514) and responded my emails about tracking information.

It appears to me that perhaps either their business model has changed for better recently or I was being exceptionally lucky.


Auto Transport Association , USA 1.4 4.0 10 10 Absolutely brutal experience DO NOT USE THIS COMPANY! It took us 2 months to get our car travelling from Toronto to calgary. They left it in the shipping yard for almost 3 weeks,
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