J Simons

I had my 2014 RAV4 shipped from Calgary to Quebec. It arrived today, two weeks after leaving, communication was excellent, my vehicle arrived in perfect condition, big thanks to Dee in Vancouver for all her help , would recommend this company .

I asked a lot of questions about the process on the phone when booking my transport, and then again when dropping off my car. I followed everything they asked me to do. No one came out of the office to look at the car before I took it myself to the parking lot to wait for the car to be loaded onto the train.

When I picked up my car, the hitch had been cut off of the vehicle. This was a very expensive specialty hitch. I had specifically asked out this and they said the hitch would NOT be a problem because it was welded to the car.

When I inquired as to why it was cut off, they said that it stuck out by 2" so the guys who loaded the car decided to cut it off. This is completely unacceptable. I do not recommend this company.

i called lot of companies and found i only needed to do it myself. lots of them pretend to be shippers, like auto rail or mvs canada and they work at home. they have no trucks or trains. they wanted to charge me 1700 to send my car to vancouver. j.simons turned out to be a real shipper and only cost me 1100.00. Be careful of websites that look too good to be true. call jsimons. great service and people. i recommend them 100%