Livingston

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Warning

Dec 11, 2015 by Garry

Gentlemen,

A warning to avoid using Livingston International if you need a vehicle moved! You'll recall that I posted prevcously about how shocked I was when I went to get my car in Edmonton and found that it had been damaged in three places through neglegence of the transport company.

I ended up with three damaged areas, the two quotes being just under $1000.

I was informed that there is a $500 deductable that I end up having to cover which means that they can inflict damage on your car up to $500 and you get NOTHING for compensation!!

Then without explantion of how they arrive at the conclusion they claim that one of the areas of damage was preexisting and have reduced what they are now willing to cover - 25% of the cost to get these areas repaired!

Here is their email to me:

Good day,

Your claim documentation has been reviewed.

We have taken into consideration the lower of the two estimates, in this case the amount $923.59 as per Touch of Class 2005 Ltd.
The chip on the left quarter panel was found to be pre-existing and there is $500 deductible per claim.
The amount up for the management approval is $250.00 towards the repairs.

I will contact you as soon is completed.

Regards,

Joanna Stansfield
Claims Analyst, Vehicle Transportation Services

Livingston International
_________________________________
905-660-0412 ext.5508
fax 905-660-6651
Toll free 1-888-227-4656
jstansfield@livingstonintl.com
vtclaims@livingstonintl.com
Ship your car across Canada or transport your automotive vehicle locally


Spread the word to everyone that Livingston International is a company not to be used for transporting anything as the have no concern with damaging someones property and accepting the reponsibility for having done so and settling up fairly with the customer.

I wish instead I could be recommending them to you but at this point that is a decision they have taken out of my hands............

Cheers,

Garry Ropchan


This company is a SCAM

Nov 01, 2014 by Steavu

This company is a SCAM. We dropped off our car at the location in Montreal. They only sent it out 10 days later. During those 10 days, the staff must have had fun having joy rides in it because when we picked it up in Calgary, it needed $700 worth of repairs because of the breaks and pads. They also stole from us. The car was in good condition when it was dropped off, so clearly, something happened at the location. They told us that they are not liable for repairs that are not "visible", so any mechanical problem that happens after you pick up your car is not their problem. Horrible company, who only cover their own backs with no regard to the customer.


Worst experience ever

Sep 18, 2014 by Catelsa

Worst experience ever!!!! Stay away from livingston freight!!!! Charged me extra money and damage the vehicle!! Horrible service!!! Regret not checking reviews first!! Don't be naive like me!


Auto Transport Association , USA 1.0 1.0 3 3 Gentlemen,A warning to avoid using Livingston International if you need a vehicle moved! You'll recall that I posted prevcously about how shocked I was when I went to get my ca
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